HOW LONG DOES SHIPPING TAKE?

Shipping times vary depending on your location and chosen delivery method. Domestic standard shipping typically takes 3–5 business days, while express shipping takes 1–2 days
DO YOU OFFER INTERNATIONAL SHIPPING?

Currently we do not offer international shipping, but we are working on it and will be adding it super soon
CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?

We process orders quickly to ensure fast delivery. Please reach out to our customer service team within 6 hours of placing your order to request changes or cancellation
DO YOU OFFER CUSTOM ORDERS OR MADE-TO-MEASURE PIECES?

Yes, we do offer custom orders. You can reach out to us on team@solmade.in or on our WhatsApp chat from our website with the details for your custom order and someone from our team will reach out to you with to confirm feasibility, pricing, and lead time. We will take 50% as an advance payment, and the balance once the order is eventually shipped

Once approved and payment is received, your custom garment will be produced. This process typically takes 2–4 weeks. Your order will be shipped once it passes quality inspection. We’ll keep you updated throughout the process

Please note that all custom orders are final sale and non-refundable due to their personalized nature
HOW DO I CHOOSE THE RIGHT SIZE?

Refer to our size guide available on every product page. If you’re in between sizes or need help, our support team can assist you with personalized sizing advice
WILL YOU RESTOCK SOLD-OUT ITEMS?

We restock our popular styles regularly. You can sign up for restock notifications on the product page
DO YOU OFFER ALTERATIONS?

At this time, we do not offer custom alterations. However, our garments are designed to fit standard measurements, and most pieces can be easily tailored locally if needed
WHAT IS YOUR RETURN POLICY?

We accept returns within 10 days of delivery for unworn, unwashed items with original tags. Final sale items cannot be returned
HOW DO I INITIATE A RETURN OR EXCHANGE?

Create a return request for the product that you want to refund/exchange from your account
WHEN WILL I RECEIVE MY REFUND?

Refunds are processed within 5–7 business days after we receive and inspect your return
WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major Credit/Debit cards, Paypal, and UPI
CAN I USE MORE THAN ONE DISCOUNT CODE?

Only one promo code can be used per order, unless stated otherwise during special promotions
DO YOU OFFER GIFT CARDS?

Yes! Digital gift cards are available for purchase and can be sent directly to the recipient's inbox
HOW CAN I CONTACT YOUR TEAM?

You can email us at team@solmade.in or use the WhatsApp chat link from our website. We typically respond within 24 hours, Monday Saturday
DO YOU HAVE A PHYSICAL STORE I CAN VISIT?

We are currently an online-only brand, but pop-up shops may be announced on our social media—stay tuned!